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Feedback & surveys

NPS survey

The Net Promoter Score question on a 0 to 10 scale, one follow-up that explains the number, and a place for a name if they want a reply.

The NPS survey template, as a respondent sees it

What is in the form

  • How likely are you to recommend us to a friend or colleague? (0 to 10)
  • What is the main reason for your score? (long answer)
  • What is one thing we could do to earn a higher score? (long answer)
  • Email, if you are happy for us to follow up

It ends with a thank-you message you can edit.

After someone submits

This template comes without a workflow. Responses land in your dashboard, and you can add a step in the workflow editor: an approval by email, a post to Slack or Teams, a row in Notion or Airtable, or a webhook.

Make it yours

Change anything in the builder: nothing goes live until you publish.

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